Pricing & Refunds

At XeonTek, our commitment to our customers is to offer convenience, confidentiality and service availability online at competitive prices.

Pricing

In some cases, we may advertise a service as on sale for an event, but then decide to permanently reduce the price of that item based on sales performance. In those cases, the item will remain at a reduced price.

We make every effort to ensure the accuracy of the information on our web site. If an error is discovered it is immediately corrected. Please be advised that XeonTek reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted, after it has been confirmed, or after your credit card has been charged. If we discover a pricing error after your credit card has been charged and your order is canceled as a result of the error, your credit card will be refunded back the full amount of your order. You will be notified via email if your order has been canceled and be given the opportunity to place the order at the correct price. Please note that individual bank policies vary when the amount is credited back to your account. Prices and availability are subject to change without prior notice. XeonTek is not responsible for any third party website pricing errors, product description errors, inaccuracies or omissions.

Online Security

Shopping Security We take reasonable steps to protect information for orders placed online with www.xeontek.com. Here's Why: We use the most reputable, secure server technology (SSL) for all of our commerce transactions. Once we have collected personal data, we take reasonable steps to protect it against unauthorized access. Another Option: You don't have to place your order online. Instead, you can call us on 0203 397 8585 and place it by phone.

Refunds

Our policy lasts 28 days. If 28 days have passed by since your purchase, unfortunately we can’t offer you a refund. To be eligible for a refund, your must contact us within 7 working days and specify the reason of your refund. There are certain situations where only partial refunds are granted: (if applicable)

Partial refunds

Late or missing refunds (if applicable) If you haven’t received a refund within this this time, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please CONTACT US

While we try to ensure accuracy, we reserve the right at any time to correct errors in pricing or descriptions and to cancel or refuse to accept any order based on an incorrect price or description. We hope this clarifies our policy. If you have any further questions, please send us an email. Our goal is to provide you with full service and complete satisfaction, and we look forward to serving you.

This document was last updated on June 8th, 2016